Q. Do you offer payment plans?
A. Yes, shop now and pay later with Sezzle, Affirm, Klarna, Zip, or Shop Pay.
Q. Can I add my name to my bag?
A. Name customization is a available on select duffel bags. Please complete the customization field when placing you order.
Q. How long will it take to get my order?
A. Due to the intricate details of our products, our items are made to order. Please allow 2-3 weeks or less (12-16 business days) for production/lead time and your item will ship.1-2 weeks for mask, luggage tags, and passport covers. Your item will be ship after production based on the option you chose at checkout.
Q. Do you have a kids collection?
A. Yes, Indie Nicole has a kids collection, which includes duffel bags for boys and girls.
Q. I need to place a rush order. Is that possible?
A. Rush orders are available depending on bag availability. Please email us at email@example.com for all rush order inquiries.